#12—David Duncan: Understanding Customers through a Detective Lens
4thoption.substack.com
Along with a varied background with a degree in psychology from Duke and a PdD in Physics from Harvard, David Duncan has also worked at career at McKinsey & Company, then Innosight, and collaborated with Clayton Christensen on Competing Against Luck. This has given him a systems perspective and the ability to really understand customers from a unique lens.
#12—David Duncan: Understanding Customers through a Detective Lens
#12—David Duncan: Understanding Customers…
#12—David Duncan: Understanding Customers through a Detective Lens
Along with a varied background with a degree in psychology from Duke and a PdD in Physics from Harvard, David Duncan has also worked at career at McKinsey & Company, then Innosight, and collaborated with Clayton Christensen on Competing Against Luck. This has given him a systems perspective and the ability to really understand customers from a unique lens.